Data Deletion

You may request deletion of personal information associated with your Fonte account or workspace by emailing privacy@fonte.is.

Include:

• the email address associated with your Fonte account; and
• the workspace involved, if applicable.

Do not send passwords, API keys, access tokens, payment information, recipient lists, or other secrets.

We may ask for additional information to verify your identity or your authority over the relevant account or workspace.

Tell us whether your request concerns account closure, personal information about you, or information that a Fonte customer controls. If it concerns a customer's audience or messages, contact that customer first; Fonte can assist with requests concerning information processed on the customer's behalf.

Some information may be retained where necessary for legal, security, fraud-prevention, billing, suppression, dispute-resolution, or other legitimate purposes.

Account closure, an unsubscribe, and complete deletion are different actions. Minimal suppression records may need to remain to honor an opt-out. Information in backups may remain until removed through the backup lifecycle; a request is not a promise that every copy disappears immediately. We will explain applicable retention when responding to your request.

Disconnecting an integration stops its future access as described for that connection; it does not automatically delete information already imported. Deleting information from Fonte does not delete information independently held by a third-party service you connected to Fonte. You may need to manage that information directly with the third party.

For more information, see our Privacy Policy.